Let us know what you think

Your suggestions are important to us.

We would greatly appreciate it if you could kindly provide your comments/suggestions about your experience with First Step Fertility, by either emailing us at info@firststepfertility.com.au or speaking with our friendly reception staff. Customer feedback forms are also available at reception in our clinics.

Your feedback helps us improve our service!

If you remain dissatisfied with our response, you may contact the Office of the Health Ombudsman. Its service is free, confidential and impartial. To lodge a complaint with this independent health service complaints agency, phone 133 646 Monday to Friday (9am to 5pm) or visit www.oho.qld.gov.au.

dad playing with baby smiling
cute baby sleeping with mum

Healthcare Rights

For information regarding patient rights and responsibilities please go to the Australian Charter of Healthcare Rights website.