UPDATE AS AT 28.07.2020 | 9:00 am
IMPORTANT INFORMATION FOR NSW PATIENTS
We want to reassure you that all of our NSW patients can commence or continue treatment at First Step Fertility.
NSW Health has announced all health workers caring/working within 1.5m of any patient are required to wear masks.
First Step Fertility is advising anyone who falls into the following categories, to delay their treatment at First Step Fertility for 14 days, if:
- you have any active flu-like symptoms;
- you have had direct contact with proven COVID-19 case or have been diagnosed with COVID-19 in the past 14 days;
- if you are self-isolating or being tested for COVID-19.
If you think at any time that you may have been exposed to COVID-19, please phone your clinic who will help you make the necessary changes to your treatment.
What safety measures do we have in place?
The safety and well-being of our patients and staff continues to be our main priority and we have and continue to take appropriate measures to address this. First Step Fertility’s protocols in place to mitigate unnecessary risk include (and are not limited to):
- All patients and essential support persons are required to wear masks on entering the clinic;
- All staff, patients and visitors are screened and have temperature monitoring prior to entering clinics;
- All staff, patients and visitors to the clinics are required to use hand sanitiser on entering the clinic, and staff – before and after contact with patients;
- All staff in public and patient-facing areas are required to wear masks;
- The implementation of social distancing measures wherever possible, except when carrying out essential medical procedures;
- Ensuring staff maintain high-infection control protocols including the thorough daily cleaning of all high-touch areas with high-grade disinfectant, including reception surfaces, door handles, and treatment areas.
We thank you for your patience and understanding during these unprecedented times and encourage you to get in touch with us should you have any questions or would like any further information. Please contact our friendly staff on 1800 111 373.
We will continue to monitor all new updates and keep you informed.